Terms and Conditions

Terms of Service

Welcome to My Pets Out. By accessing or using our website and placing an order, you agree to the following terms. Please read them carefully.

General

By using our website at my-pets-out.store, you confirm that you are at least 18 years of age or are using the site under the supervision of a parent or guardian. We reserve the right to update or change these terms at any time without prior notice. Continued use of the site means you accept those changes.

Products

We do our best to display product colors, sizes, and descriptions as accurately as possible. However, slight variations may occur due to screen settings or product updates. We reserve the right to limit quantities, discontinue products, or update pricing at any time.

Pricing & Payment

All prices are listed in USD. We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. Payment must be completed at the time of purchase. We reserve the right to cancel any order if a pricing error occurs.

Orders

Placing an order means you are making an offer to purchase. We reserve the right to refuse or cancel any order at our discretion — for example in cases of suspected fraud, pricing errors, or stock issues. You will be notified and fully refunded if your order is cancelled by us.

Shipping

Orders are processed within 1-2 business days. Delivery times vary by product and location and are displayed on each product page. We are not responsible for delays caused by shipping carriers, customs, or events outside our control. Please see our full Shipping Policy for details.

Returns & Refunds

We offer a 30-day return policy on eligible items. Please see our full Refund Policy for complete details on how to request a return or refund.

Intellectual Property

All content on this website including logos, images, text, and product descriptions is the property of My Pets Out. You may not copy, reproduce, or use any content from this site without our written permission.

Limitation of Liability

My Pets Out is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our products are intended for pet use under owner supervision. We are not responsible for any injury or damage resulting from misuse of our products.

Privacy

We respect your privacy and are committed to protecting your personal information. Please see our Privacy Policy for full details on how we collect, use, and store your data.

Governing Law

These terms are governed by the laws of the United States. Any disputes arising from these terms or your use of our website will be handled in accordance with applicable law.

Contact Us

If you have any questions about these terms, please contact us at my-pets-out@gmail.com. We'll respond within 24 hours, Monday to Saturday. 🐾